Case Study:

3D Systems Accelerates Service Team Performance with Aquant

reduction in parts usage


decrease in repeat visits

Executive Summary

3D Systems needed to dramatically change their service organization to meet their customers' need for a quicker response time for support cases.  3D Systems turned to Aquant's service intelligence platform to deliver data-driven insights to the entire customer-facing service team, empowering them to perform better and solve issues faster.

Download this case study to learn how implementing Aquant led to a significant decrease in parts costs and usage, lowering the cost of service.


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